We know of a couple of sites where you fill out the online quote form, and you receive an email saying thank you and we’ll get back to you really soon … only to not hear anything.  Then when we’ve gone to follow up, 1 company advised that they’re not sure where those emails go and that we should use a different one, and another company no longer is in business.  Granted both of these businesses are part of franchise chains … however, it makes it really difficult for us (and others) to give you business!

Now the company that doesn’t know where the emails from the website go – this has been a problem for a couple of years now, and every time we go to use their services (because they’re absolutely fantastic at what they do), we mention this to them … but yet nothing has changed.

We would have thought that the Head Office for this franchise would be eager to help their franchisees obtain as much work as possible …

Another thing we’ve noticed whilst doing some person research, is that when people change their URL, they don’t remember to change it everywhere … this also makes it hard for people to give business to you!

So how can this be easily rectified?

We would suggest keeping a list of all the sites where you’re promoting your business (eg business.com.au; LinkedIn; Yellow Pages, etc) and then (and if) you ever change your URL, you easily have a list of sites to go to and update.  Of course, one of your (at least) bi-annual tasks should be to update your profile, so that potential customers can see the very latest work that you’re currently undertaking.

• How often do you check your website forms, and whether the emails are coming through?
• How do you keep control of where your site is being promoted?

We’d love to hear your thoughts!

Assisting You will provide you with tips, tricks, and other useful information to make your life easier.

If there is something that you would like to know about – leave us a comment, and we will get on to it.  We love learning new things!

You can reach us directly at hello@i-assist.com.au. You can also find us on Facebook and on LinkedIn.

We look forward to hearing from you.

Cathy

Pareto

The Pareto Principle (also known as the 80:20 rule) states that, for many events, roughly 80% of the effects come from 20% of the causes.

Business management thinker Joseph M. Juran suggested the principle and named it after Italian economist Vilfredo Pareto (who observed in 1906 that 80% of the land in Italy was owned by 20% of the population); he developed the principle by observing that 20% of the pea pods in his garden contained 80% of the peas.

It is now a common rule of thumb adopted in business; e.g., “80% of your sales come from 20% of your clients.”

(Source: Wikipedia)

We live in a world where we all have too much to do and not enough time to do it … so it is critical that we focus on the top issues and get someone we can trust implicitly to relieve us of some of the tasks we never thought we could delegate.

If you are:

• A busy executive of a large corporation
• The owner of a small business … or intending to start one
• A retired / semi-retired executive who no longer has access to corporate support
• An expatriate … or thinking of repatriating
• Someone who has a one-off, time-critical need
• In fact, any individual who wants to enjoy life more … yet still ”feel” in control

… then i-Assist Corporate Solutions (i-Assist) can reduce your workload and stress levels.  Working with i-Assist will also give you peace of mind.